Government - Success Stories - UMC Utrecht

UMC Utrecht, Netherlands

Technology that makes healthcare more human.

UMC Utrecht is one of the largest university medical centers in the Netherlands. The public hospital treats some of the most complex cases in Holland, seeing more than 230,000 patients from across the country each year.

Twelve thousand employees
Two hundred and thirty thousand yearly patients
Five thousand and seven hundred devices deployed

Healthcare workers at UMC Utrecht strive to give the best possible care to their patients. And they use Mac, iPhone, and iPad to help enhance productivity so they can deliver on this promise at scale. They offer Mac to their clinicians as part of a device choice program, nurses receive an iPhone to support them through their day, and patients are given an iPad to access hospital services during their stay.

“My MacBook Air is instantly on, and with Touch ID I can get the information I need immediately and securely in emergencies, when every second counts.”
Dr. Nizar Moayeri,
Neurosurgeon, UMC Utrecht

Clinicians are able to choose their devices, and 85% choose Mac because of its intuitive operating system, built-in security features, outstanding performance, and compatibility with the software they use every day — including Microsoft 365. Mac laptops are also lightweight and power efficient, allowing physicians to access patient records all day on a single charge.

UMC Utrecht’s Mac IT team of two can easily deploy and manage the entire fleet of 2,500 devices — saving time and money. Senior Engineer Henk Codfried says, “I love the security features, which make it easy for us to manage all our devices centrally. We also have seen fewer support tickets overall with our Mac users.”

Apple devices have also transformed the patient experience and improved efficiency for care teams, so they can spend more time at the bedside. UMC Utrecht is one of the first hospitals in Europe to give nurses their own iPhone. With instant access to apps, nurses have up-to-date information on treatments and tools to connect with patients and care teams. And with ward patients receiving an iPad during their stay, they can order meals, watch their favorite shows, and even make informed choices about their medical care and procedures. Not only does this help patients feel more at ease, but it frees up nurses’ time so they can focus on other vital parts of their role.

“The right technology can reduce frustrations and burnout. With Apple devices we can collaborate successfully and get access to what we need, no matter where we are. It helps us spend more time focusing on patient care.”
Dr. Sander Muijs,
Orthopedic Surgeon, UMC Utrecht

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